1. Introduction
Newconomie respects the privacy of customers, website visitors, suppliers, relations, and other individuals whose personal data we process. In this privacy statement, we explain what personal data we collect, why we do this, how we handle it, and what rights you have. Newconomie provides digital services in areas including Odoo, websites, webshops, online marketing, SEO, GEO, AI visibility, advertising, automation, consultancy, and support.
2. Who is responsible for processing?
Newconomie is responsible for the processing of personal data as
described in this privacy statement.
Contact details:
Newconomie
Website: www.newconomie.nl / www.newconomie.com
E-mail: info@newconomie.com
Address Netherlands: Simon Stevinweg, Middelharnis
Address Spain: C/ Watt, Benissa
3. What personal data do we process?
We may process the following personal data:
● First and last name;
● Company name;
● Position;
● Address details;
● Email address;
● Phone number;
● VAT number, Chamber of Commerce number or other business details;
● Invoice details;
● Payment details;
● Communication via email, phone, forms or other channels;
● Project information;
● Website data;
● Login or access data necessary for the execution of our work;
● IP address;
● Browser data;
● Cookie data;
● Data about the use of our website;
● Data from marketing and analytics tools;
● Other data that you provide to us.
In principle, we do not process special personal data unless this is necessary and
legally permitted, or when you provide this data to us yourself.
4. What do we use personal data for?
We process personal data for the following purposes:
1. Contact and communication
To answer questions, prepare quotes, make appointments and maintain contact.
2. Execution of assignments
To provide services in the areas of Odoo, websites, webshops, SEO,
GEO, AI visibility, advertising, automation, consultancy and support.
3. Project management and administration
To plan, execute, monitor, and document assignments.
4. Invoicing and accounting
To send invoices, process payments, and comply with tax
obligations.
5. Website analysis and improvement
To make our website function better and gain insight into usage,
performance, and findability.
6. Marketing and communication
To inform existing or potential customers about our services, news,
cases, or relevant developments.
7. Security and fraud prevention
To protect systems, accounts, data, and communication.
8. Legal obligations
To comply with tax, administrative, and other legal obligations.
5. On what grounds do we process personal data?
We process personal data only if there is a valid basis for it.
That
can be:
● Performance of a contract;
● Preparation for a contract, for example in the case of a quote request;
● Legal obligation;
● Legitimate interest;
● Consent;
● Protection of the rights and interests of Newconomie, customers, or third parties.
When we process data based on consent, you can always
withdraw that consent.
6. Personal data of customers of our clients
In some services, Newconomie gains access to personal data of customers, leads,
employees, or relationships of our clients. Think for example of data in
Odoo, a webshop, CRM, email marketing environment, Google Analytics,
advertising accounts, or customer database.
In those cases, the client is usually the data controller and
Newconomie the processor. For this, we will enter into a separate
processing agreement if necessary. According to the GDPR, the data controller
remains responsible for the processing, even if a processor is engaged.
7. Sharing personal data with third parties
We only share personal data with third parties if necessary for our services,
business operations, or legal obligations.
We may share data with, among others:
● Hosting parties;
● Software suppliers;
● Odoo;
● Google;
● Meta;
● Email marketing platforms;
● Accounting software;
● Payment providers;
● IT suppliers;
● External specialists;
● Legal or tax advisors;
● Government agencies if we are required to do so.
We enter into processing agreements with parties that process personal data on our
behalf where necessary.
8. International data transfer
Some external software suppliers or platforms may process data outside the European Economic Area. If that happens, we ensure that appropriate safeguards are applied, for example through standard contractual clauses or other legal mechanisms.
9. Cookies and similar techniques
Our website may use cookies and similar techniques.
We distinguish among other things:
1. Functional cookies
These are necessary for the website to function properly.
2. Analytical cookies
These help us understand how visitors use the website.
3. Marketing and tracking cookies
These may be used for advertisements, remarketing, or tracking
visitor behavior.
No consent is needed for functional cookies, but visitors must be
informed.
Prior consent is generally required for tracking cookies.
Through our cookie banner, you can set or change your preferences.
10. Retention periods
We do not retain personal data longer than necessary for the purpose for which it was
collected, unless we are legally required to keep data longer.
We generally adhere to the following principles:
● Administrative and tax data: as long as legally required;
● Quote and customer data: as long as necessary for relationship management and proof;
● Project data: as long as necessary for execution, support, and documentation;
● Email communication: as long as necessary for the business relationship;
● Marketing data: until you unsubscribe or object;
● Cookie data: according to the retention period as stated in the cookie banner or
cookie statement.
11. Security
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, and alteration.
This includes access security, password management, two-factor authentication where possible, limited access to systems, secure connections, and careful handling of customer data.
12. Your rights
You have various rights under the GDPR. You can request us to:
● Access your personal data;
● Correction of inaccurate data;
● Deletion of data;
● Restriction of processing;
● Transfer of data;
● Object to processing;
● Withdrawal of consent.
You can send a request to info@newconomie.com.
We may ask you to confirm your identity before we process a request.
13. File a complaint
If you believe that we are not handling your personal data carefully, you can contact
us at info@newconomie.com.
You also have the right to file a complaint with the Data Protection Authority.
14. Changes
We may adjust this privacy statement. The most recent version is always available on our website